1. PARTIES

This Agreement is signed between the parties below under the terms and conditions stated herein:

A. “BUYER” (hereinafter referred to as the "BUYER")

B. “SELLER” (hereinafter referred to as the "SELLER")

NAME – SURNAME:

ADDRESS:

By accepting this agreement, the BUYER acknowledges that upon confirming the order subject to this agreement, they undertake the obligation to pay the order price, including any shipping fees, taxes, or additional charges specified, and acknowledges having been informed of this in advance.

2. DEFINITIONS

The terms used in this agreement shall have the meanings assigned below for the purposes of interpretation and application:

MINISTER: Minister of Customs and Trade,

MINISTRY: Ministry of Customs and Trade,

LAW: Law No. 6502 on the Protection of the Consumer,

REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014 / 29188),

SERVICE: Any consumer transaction other than the provision or promised provision of goods in exchange for a fee or benefit,

SELLER: The company offering goods to the consumer within its commercial or professional activities or acting on behalf or account of the company providing the goods,

BUYER: The natural or legal person acquiring, using, or benefiting from a good or service for purposes other than commercial or professional,

SITE: The internet site owned by the SELLER,

ORDERER: The natural or legal person requesting a good or service via the SELLER’s internet site,

PARTIES: The SELLER and the BUYER,

AGREEMENT: This contract concluded between the SELLER and the BUYER,

GOODS: Movable property subject to the purchase and intangible goods such as software, audio, video, and similar items prepared for use in electronic media.

3. SUBJECT

This Agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product ordered electronically by the BUYER through the SELLER’s website, whose description and sale price are stated below, in accordance with Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts.

Prices listed and announced on the site are sales prices. Announced prices and offers are valid until updated or changed. Prices announced for a limited period are valid until the specified time.

4. SELLER INFORMATION

Title: CEKETTE GİYİM SANAYİ TİC. LTD. ŞTİ.

Tax Office / No: BEYOĞLU / 204 056 4409

Address: HARBİYE MAHALLESİ ABDİ İPEKÇİ CADDESİ NO:35 K:4 D:4 ŞİŞLİ, İSTANBUL

Phone: +90 534 745 3933

Email: INFO@CEKETTE.COM

5. BUYER INFORMATION

Recipient Name:

Delivery Address:

Phone:

Fax:

Email/Username:

6. ORDERER INFORMATION

Name / Surname / Title:

Address:

Phone:

Fax:

Email/Username:

7. INFORMATION ABOUT THE PRODUCT(S) SUBJECT TO THE AGREEMENT

The fundamental features of the goods/services (type, quantity, brand/model, color, quantity) are published on the SELLER’s website. If a campaign is organized by the seller, the basic features of the related product can be reviewed during the campaign period. Valid until the campaign date.

Prices listed and announced on the site are sales prices. Announced prices and offers are valid until updated or changed. Prices announced for a limited period are valid until the specified time.

The total sales price including all taxes of the goods or services subject to the agreement is shown below.

Shipping Cost:

Total:

Payment Method and Plan:

Delivery Address:

Recipient:

Billing Address:

Order Date:

Delivery Date:

Delivery Method:

The shipping cost related to product dispatch shall be paid by the BUYER.

9. INVOICE INFORMATION

Name / Surname / Title:

Address:

Phone:

Fax:

Email/Username:

Invoice Delivery: The invoice will be delivered together with the order at the delivery address.

10. GENERAL PROVISIONS

10.1. The BUYER acknowledges, declares, and undertakes that they have read and become informed of the basic characteristics of the product subject to the contract, the sales price, payment method, and pre-delivery information on the SELLER’s website, and has given the necessary confirmation electronically. The BUYER also accepts, declares, and undertakes that before the establishment of the distance sales contract, they have obtained complete and accurate information about the address where the SELLER will deliver the products, the main features of the products ordered, prices including taxes, and payment and delivery details.

10.2. Each product subject to the agreement shall be delivered to the BUYER or the person or institution at the address designated by the BUYER within the period specified in the pre-information section on the website, depending on the BUYER’s residence location, not exceeding 30 calendar days. If the product cannot be delivered within this period, the BUYER reserves the right to terminate the contract.

10.3. The SELLER undertakes to deliver the product completely, in accordance with the specifications stated in the order, together with any guarantee certificates, user manuals, and required information and documents, free from any defects, and to perform the work in accordance with the law and standards, with honesty and good faith, maintaining and improving service quality, exercising necessary care, diligence, and foresight during performance.

10.4. The SELLER may, before fulfilling the obligations under the contract, inform the BUYER and obtain explicit approval to supply a different product of equal quality and price.

10.5. If the SELLER is unable to fulfill the obligations due to impossibility of performance of the product or service subject to the order, the SELLER shall notify the consumer in writing within 3 days of becoming aware of the situation and refund the total amount to the BUYER within 14 days.

10.6. The BUYER agrees, declares, and undertakes that they will confirm this Agreement electronically for the delivery of the product, and that if the payment for the product is not made or the payment is canceled in banking records for any reason, the SELLER’s obligation to deliver the product will cease.

10.7. The BUYER agrees to return the product to the SELLER within 3 days at the SELLER’s expense if the credit card used for payment is fraudulently used by unauthorized persons after delivery.

10.8. The SELLER shall notify the BUYER if the product cannot be delivered within the agreed period due to force majeure events beyond the control of the parties. The BUYER shall have the right to cancel the order, request a replacement product, or postpone the delivery until the obstacle is removed. Refunds for cancellations will be made in cash within 14 days or credited back to the bank in the case of credit card payments. The BUYER acknowledges that bank processing times for refunds may take 2 to 3 weeks, and the SELLER is not responsible for delays.

10.9. The SELLER has the right to contact the BUYER via mail, email, SMS, phone calls, or other means for communication, marketing, notification, and other purposes using the contact information provided by the BUYER.

10.10. The BUYER shall inspect the product before delivery and must refuse to accept any damaged goods (e.g., dented, broken, torn packaging) from the shipping company. Accepted products are deemed free of damage. After delivery, care and protection of the product is the responsibility of the BUYER. The right of withdrawal requires the product to be unused and the invoice to be returned.

10.11. If the credit card holder during the order process is different from the BUYER, or if a security issue is detected regarding the credit card used before delivery, the SELLER may request identification and communication details of the cardholder and proof that the card belongs to them. The order will be frozen until these documents are provided within 24 hours, or the order may be canceled.

10.12. The BUYER declares that the personal information provided during registration is accurate, and agrees to compensate the SELLER for any damages resulting from false information.

10.13. The BUYER agrees to comply with applicable laws when using the SELLER’s website and acknowledges full responsibility for any violations.

10.14. The BUYER shall not use the SELLER’s website to disrupt public order, violate public morals, harass others, or for illegal purposes.

10.15. The SELLER’s website may contain links to external websites outside its control. These links are for convenience only and do not imply endorsement or guarantee of their content.

10.16. The BUYER shall be personally responsible for any violation of these terms and shall indemnify the SELLER. The SELLER reserves the right to claim damages for breach of membership agreement.

11. RIGHT OF WITHDRAWAL

11.1. The BUYER has the right to withdraw from this contract without any reason within 14 days from delivery of goods or from contract signing for services, by notifying the SELLER. Withdrawal after service commencement with consent is not possible. Costs arising from withdrawal shall be borne by the SELLER.

11.2. Withdrawal must be notified in writing via registered mail, fax, or email within 14 days, and goods must be unused as defined in the “Non-Returnable Products” section.

11.3. When exercising withdrawal rights, the following must be included:
a. Invoice of the product (if invoiced to a company, the company’s return invoice must be included),
b. Return form,
c. The product’s box, packaging, and accessories must be intact and undamaged.

11.4. The SELLER is obliged to refund the total amount and retrieve the product within 10 and 20 days, respectively, after receiving the withdrawal notice.

11.5. If there is any damage to the product due to the BUYER’s fault or if return becomes impossible, the BUYER shall compensate the SELLER proportionally. The BUYER is not responsible for changes or deterioration caused by proper use within the withdrawal period.

11.6. Any discounts from campaigns will be canceled if withdrawal reduces the purchase below the campaign threshold.

12. PRODUCTS EXCLUDED FROM WITHDRAWAL

Products made to personal specifications or hygiene reasons such as underwear, swimwear bottoms, cosmetics, disposable items, perishable goods, opened sealed products (e.g., software, digital content, books, consumables) cannot be returned. Immediate digital services cannot be withdrawn after delivery.

13. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on credit card payments, they will be liable to the bank for interest and legal fees. The SELLER reserves the right to take legal action and claim damages for delays.

14. JURISDICTION

Disputes arising from this contract will be subject to consumer arbitration boards or consumer courts within the monetary limits specified in the relevant law, based on the consumer’s residence or transaction location.

Monetary limits effective from 01/01/2017:

Below 2,400 TRY: District consumer arbitration boards,

Between 2,400 TRY and 3,610 TRY in metropolitan cities: Provincial consumer arbitration boards,

Below 3,610 TRY in non-metropolitan provincial centers: Provincial consumer arbitration boards,

Between 2,400 TRY and 3,610 TRY in non-metropolitan districts: Provincial consumer arbitration boards.

This Agreement is made for commercial purposes.

15. EFFECTIVENESS

By making payment for an order via the Site, the BUYER is deemed to have accepted all terms of this agreement. The SELLER is responsible for obtaining the BUYER’s consent regarding acceptance of the agreement prior to order completion.

SELLER: CEKETTE GİYİM SANAYİ TİC. LTD. ŞTİ.

BUYER:

DATE: